1. Introduction
Welcome to the APEX Model Cars online Store. The use of the APEX Model Cars Store is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order to the APEX Model Cars Store indicates your acceptance of these terms and conditions. APEX Model Cars reserves the right to make changes to this site and these terms and conditions at any time.
2. Payment
Payment is required at the time of purchase and placement of your order. Payment is charged/debited at the end of the complete check-out process. You will not be charged prior to the final step, and can choose not to proceed at any time before payment is taken. APEX Model Cars accepts payment via Visa, Mastercard, American Express and PayPal.
3. Shipping
Most orders will ship out within two to three days of ordering. Your order will be shipped standard ground service unless otherwise indicated. Once shipped, orders are generally received within 7 business days. We do not ship on Saturdays, Sundays, or holidays. While we will do all we can to ensure your order is delivered as quickly as possible, APEX Model Cars cannot be held responsible for delays incurred by third party postage or freight providers. Orders placed with pre-order items on them will be held until order is complete or items are in stock.
4. Cancellation, Returns and Exchanges
You are responsible for the costs of returning goods to us and any goods returned are your responsibility until they reach our offices. Please ensure to package the item you are returning to prevent any damage to the goods or boxes in transit (we cannot refund items damaged in shipping). We recommend you use a carrier service that enables you to track the goods you are returning and insurance. We are not responsible for lost or damaged items on or during a return.
If you would like to exchange or return item(s) for a refund, there is a 15% restock charge and the original shipping APEX Model Cars paid will be deducted from the total refund. Please use the contact us form to request an authorized return before returning an item.
Cancellation of an order after payment has been processed, but before the item ships, will result in a 2% cancellation fee. The refund will be processed, less 2% of the transaction amount.
5. Pricing and Availability
APEX Model Cars tries to ensure that all details, descriptions, and prices which appear on the online store are accurate, errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
6. Order Confirmation
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved and our billing agent has debited your credit or debit card.
7. Registration
Where you register on the APEX Model Cars Store the stated terms and conditions apply. You must provide us with true and accurate registration information. You must keep any username and password created confidential, and we are entitled to assume that anyone using that username and password is you.